One of our most crucial concerns is the safety and quality of our products. Our critical customer complaints have decreased by 40% the last two years and we have not had any fines for non-compliance in 2014 or 2015.
LINPAC is one of two manufacturing companies to have received the prestigious Service Mark accreditation from the Institute of Customer Service. Service Mark, the national customer service standard, is achieved through a combination of self-assessment, customer feedback and independent on-site assessments.
Our sites are certified to a range of international standards such as:
• ISO9001 Quality Management System
• ISO14001 Environmental Management System
• OHSAS18000 Safety Management System
• ISO50000 Energy Management System
• BRC IOP Hygiene Management System